Privacy Policy

Last Updated: July 18, 2025

Zephyrian Max ("we," "us," or "our") operates zephyrianmax.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us, including:

Name and contact information (email address, phone number, mailing address)
Account credentials (username and password)
Payment and billing information
Workshop registration details
Communications with us (emails, chat messages, support requests)
Feedback, survey responses, and user-generated content

1.2 Information Collected Automatically

When you access our Site, we automatically collect certain technical information:

IP address and geographic location
Browser type and version
Device information (operating system, device identifiers)
Pages visited, time spent, and navigation patterns
Referring and exit pages
Date and time stamps

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. These technologies help us:

Remember your preferences and settings
Analyze site traffic and usage patterns
Deliver personalized content
Improve our services and functionality

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide, maintain, and improve our workshops and educational services
Account Management: To create and manage your account, process registrations, and authenticate users
Communication: To send transactional emails, workshop updates, newsletters, and respond to inquiries
Payment Processing: To process transactions and manage billing
Personalization: To customize content and recommendations based on your interests
Analytics: To understand user behavior and improve Site functionality
Security: To detect, prevent, and address technical issues, fraud, and security threats
Legal Compliance: To comply with legal obligations and enforce our terms
Marketing: To send promotional materials about our services (with your consent where required)

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We engage third-party companies to perform services on our behalf, including:

Payment processors and financial institutions
Cloud hosting and data storage providers
Email delivery and communication platforms
Analytics and performance monitoring services
Customer support tools

These providers have access to your information only to perform specific tasks and are obligated to protect your data.

3.2 Business Transfers

If we undergo a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

3.3 Legal Requirements

We may disclose your information if required by law or in response to:

Valid legal processes (subpoenas, court orders, warrants)
Government or regulatory requests
Protection of our rights, property, or safety
Prevention of fraud or illegal activity
Enforcement of our terms and agreements

3.4 With Your Consent

We may share your information with other parties when you have given us explicit permission to do so.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors influencing retention periods include:

Duration of your account or relationship with us
Legal, regulatory, tax, or accounting requirements
Ongoing business needs (dispute resolution, enforcement)
Your consent and preferences

When information is no longer needed, we securely delete or anonymize it.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Portability

You may request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

5.2 Correction and Updates

You can update or correct inaccurate information through your account settings or by contacting us.

5.3 Deletion

You may request deletion of your personal information, subject to certain exceptions (legal obligations, ongoing disputes, security purposes).

5.4 Opt-Out of Marketing

You can unsubscribe from promotional emails by clicking the unsubscribe link in any marketing message or adjusting your communication preferences in your account.

5.5 Cookie Controls

You can manage cookies through your browser settings or opt-out of certain tracking technologies.

5.6 Do Not Track

Our Site does not currently respond to Do Not Track signals from browsers.

To exercise any of these rights, please contact us using the information provided below.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. These measures include:

Encryption of data in transit and at rest
Secure socket layer (SSL) technology
Regular security assessments and audits
Access controls and authentication procedures
Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to ensure your information receives adequate protection.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our Site may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you via email or prominent notice on our Site
Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Zephyrian Max
105 Clair Rd E Unit #3
Guelph, ON N1L 0J7
Canada

Email: contact@zephyrianmax.com
Phone: +14503303474

12. Your Consent

By using our Site and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Additional Information for Specific Regions

Depending on your location, you may have additional rights under local data protection laws. If you are located in a region with specific privacy regulations, please contact us to learn more about your rights and how we comply with applicable laws.